M
Mduduzi

1 reviews | Active since Dec 2022

25 Mar 2023, 10:09

**** SERVICE

I came to the Midrand Boulders branch to collect my card and the queue was crazy and I asked why are they only having two Tellers and I was told they are short staffed and I left. Then decided to come maybe on a Saturday thinking maybe there will be a difference, it is the same story and I asked again and got the same answer of “short staffed” like really the big bank like Standard will have one Teller assisting hundreds of people??????

I have attached the pictures for reference

0
Replies (1)
Standard Bank
Standard Bank's reply25 Mar 2023, 10:41
Official
Hi Mduduzi

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***