**** serve

I've never experienced such pathetic service ever, I bought a car via standard bank around 2019 November then around 2020 I lost my job then I called them made an agreement to pay for the car on monthly basis then around 2021 had some financial issues called them asking for a respread of the contract but no one assisted me until that respread application was declined then was forced to pay a certain amount or they will take my car I then paid that amount. I continue to pay my installment then 2023 around April was summoned with papers from the master court saying I need to pay arrears I then contacted Jay Mothobi attornies off which they were hendling the account was told that my account is no longer with them but was taken back to Keitumetse Motoko who works at standard bank I contacted her from then till I got tired because she was not responding to my calls or emails since I needed to make an arrangement, continued to pay then I decided to go to the branch at carnival mall to launch a complain branch manager Dino filled a complain but still I'm not assisted till to date, went again for the second time did not get a response now my car has been repossessed while I was told by the branch nothing will happen to my car until my complain is sorted out. Since from September after my car has been taken standard bank is going back nd forth saying they are investigating but till today I have no answers. I'm using my car for my business nd to take care of my kids but since it's not here I've lost so much, standard bank and it's employees don't care about customers. Their service it's the worst of them all if only I knew, was not going to buy my car with them was going to choose another bank because they have **** services ever😡😡