CE
Caren E

1 reviews | Active since Aug 2016

06 Jul 2018, 13:05

Seriusly bad customer service and unsolicited calls

I don't care how Standard Bank got my number, if they call me again, I'm going to the Ombudsman. I have in no way or means given them permission. and to make it worse, I call the bank call center, the lady I speak to obviously had no interest in helping me, and was not friendly at all. So why on earth would I want to be with a bank that behaves like this???

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Replies (1)
Standard Bank
Standard Bank's reply06 Jul 2018, 14:14
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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