RS
Robin S

1 reviews | Active since Feb 2014

13 Feb 2017, 10:16

Serisha Nagan and Nkululeko Sithole have still not gotten back to me as they promised

<p>I have been promised a few times that Serisha Nagan and Nkululeko Sithole will get back to me concerning my complaint with Randburg branch. , but up till now nothing has happened. when i write a complaint on Hello Peter, an automated message comes back, "saying a dedicated complaints person will get back to you".</p> <p>but nobody ever does. Please check the website: businesstech.co.za to see that Standard Bank has the WORST customer service levels of 2016.</p>

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Replies (1)
Standard Bank
Standard Bank's reply14 Feb 2017, 08:49
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
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