1 reviews | Active since Jun 2017
Seriously upset with Standard bank ***** Dept
<p>I have recently noticed ***** activities in my account, I went to the bank and was only handed a phone, which was fine, I spoke to the consultant over the phone and explained what was happening. He then closed the card and ordered a new one and assured me to be contacted within 6 days and if not i must call them. After that day these ***** activities still happened though I was promised that the card was closed.</p> <p>I call them again after 4 days and was still given a new case number and nothing has been investigated on my complaint and not i am told to go back to the branch to file a statement, couldn't this information be given to me when I went there the first time?</p> <p>Right now I am worried that even though the card was closed activities happened and my account is on minus, what will happen to my salary?</p>
Dear Sinobom Nompuku
Thank you for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Sinobom Nompuku
Thank you for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Clint Petersen thank you very much for your urgent assistance on this matter.
I do appreciate it.
Clint Petersen thank you very much for your urgent assistance on this matter.
I do appreciate it.
