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Mxolisi M

1 reviews | Active since Oct 2017

15 Oct 2018, 06:46

Serious inconvenience

It is really disappointing to deal with this again, of transactions going off late I wanted to transfer money to my standard account, I see I'm on negative R600 and when I made the transactions I had money on it which I thought it cleared, what should I do now hence I'm thinking of leaving the account as it is unless it is fixed

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Replies (2)
Standard Bank
Standard Bank's reply15 Oct 2018, 10:49
Official

Good Day

We apologize for the inconvenience and frustration caused in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply15 Oct 2018, 14:25
Official
Dear  Mxolisi Mokabane 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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