CVDW
Christo Van Der Westhuizen

1 reviews | Active since Dec 2010

09 Oct 2015, 20:59

Sending a request 2 times with no feedback

On 18/09 we sent through a request to switch our debit order for our home loan.<br> <br> Upon sending the email to [Email Removed] I received a reply with \We hereby acknowledge receipt of your request to CSAdmin. Your request is being attended to and feedback will be provided shortly"<br> <br> on 23/09 I sent the same request again because I still have had no feedback. This time I received a reply"

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Replies (1)
Standard Bank
Standard Bank's reply12 Oct 2015, 09:19
Official
Hello christovdw,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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