DM
Daniel M
1 reviews | Active since May 2018
02 Jan 2021, 11:44
Selfish service from standard bank
26/12/2020 I requested a bolt ride home only to find the payment was unsuccessful, and after numerous tries it was still unsuccessful. I give standard bank a call to find out what happening with my card/account and I was told the card has been blocked because someone reported it. I still don't understand why they would block someone account without their knowledge. After been taken from pillar to post from calling SB or going into the branch i was told to get an affidavit which I dd and has sent it to them but still I don't have access to my account and funds that belong to me that I worked hard for.
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Standard Bank's replyOfficial
03 Jan 2021, 01:31 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply03 Jan 2021, 01:31
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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