1 reviews | Active since Jul 2016

03 Dec 2016, 17:24

Self service not working

<p>Tried for 2 days to used Standard bank Home Loan self service. The system keeps on saying it can not assist at the moment and i should call back at a later stage!</p>

0
Replies (2)
Standard Bank
Standard Bank's reply05 Dec 2016, 13:56
Official

Good day Cedrick Molekoa

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***

Standard Bank
Standard Bank's reply24 Jan 2017, 09:49
Official

Good day Cedrick Molekoa

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***