JP
Johann P

1 reviews | Active since Mar 2011

16 Apr 2019, 09:38

Seems SB wants to close all their branches

And Standard Bank is still ignoring me. Haven't had a callback yet. I've spoken to Felisha and Sophy in the complaints department - ********** 070 and ********** 800. This is my third hellopeter post, after these two:

https://www.hellopeter.com/standard-bank/reviews/blocked-account-without-any-explanation- ********** https://www.hellopeter.com/standard-bank/reviews/the-terrible-service-continues- **********

I have also posted in the community: https://community.standardbank.co.za/t5/General-banking/Blocked-account/m-p/430407?advanced=false&collapse_discussion=true&q=blocked%20account&search_type=thread

I have sent probably 30+ emails and phoned the different call centers 20+ times by now. No-one can apparently help me.

If this is the way you're treating a customer that you've had for 20 years (with probably 15 SB accounts amongst different entities), just imagine how poorly any new customers will be treated.

PLEASE PHONE ME BACK AS SOON AS POSSIBLE.

0
Replies (1)
Standard Bank
Standard Bank's reply16 Apr 2019, 19:40
Official
Hi Johan

We have referred this matter to one of our consultants to contact you urgently.

Regards, 
Complaint Resolution Centre 
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