Security questions are frustrating

The security questions for standard bank is ridiculous. All I want to do is have standard bank process my debit order before I decide to withdraw any cash to prevent me from being charged a R146 debit order fee. I failed my security QUESTIONS 3X which I believe I have answered correctly. This means now I have to go to the bank or wait the next day. What the point of being a prestige banker. I want to cancel this status. It's useless. I can use that money for an education fund that will do more than frustrate me. All I want is my debit order to be processed. I even made arrangements for this to go off early. Whats the matter you don't want your money early..... These are not security questions. These questions are annoying. Who can remember so much detail when we have such busy life styles. I was told that Standard bank gets their information from bureaus and home affairs. How do we know if these entities have the most recent updated information. I wouldn't trust home affairs with any information storage as I personally had to fight a case with them because they *******ly used my ID number to process 2 **** marriages to get foreigners in the country. I'm absolutely FRUSTRATED!!!!!!!!