1 reviews | Active since Dec 2016
Security clearance
<p>Standard Bank (maybe - not sure) called me and asked me to give my personal details to verify my identity for some issue they claim they need to discuss with me. The person calling refused to tell me what he was calling about unless he got my details. Of course I refused. I WILL NOT give my personal details to anyone on the phone. I told the person he should give me the details and I would confirm them. </p> <p>He became annoyed with me!!! What a cheek!</p> <p>I then told him to email me. </p> <p>He refused and demanded that I go to the. branch. What an unbelievable demand!! Who are these people to tell me to go to the bank! </p> <p>This is an absolute waste of 2 hours! Obviously I will not be going. </p> <p>All these companies that use this system need to find a better way of communicating with clients. </p> <p> </p> <p>MY ADVICE TO ALL IS NEVER. NEVER ALLOW YOURSELVES TO BE BUL**** INTO GIVING PERSONAL DETAILS ON THE PHONE. </p>
Good day Rochelle Rubin
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Best regards,
Good day Rochelle Rubin
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
