1 reviews | Active since Jan 2018
Security breach on my accounting resulting in a ********** debit
I had R99 **********ly debited from my account on the 25th of November and 12 December. I called into the bank and was told they could only reverse the one payment and I needed to go into the bank to have the one from November reversed. I went into the branch and was told that I had to pay R230 to have the money reversed. My question is why am I paying for a security breach from their side?
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***