1 reviews | Active since Aug 2011
Security Breach
Good Day, I get a message “There is a possible security breach on your profile” when trying to do a routine internet banking transaction.
I spoke to a consultant last week(Ref No : ********** 671) She claimed that it would reset in 24 hours. She was a lying.
I again spoke to a consultant yesterday. He stated it would be fixed and he would call me later in the day(Ref No : ********** 050) Wrong on both accounts. He is also a ****.
How do I get to converse with someone in the bank that is not a compulsive **** that can perhaps solve the problem?
It also disturbing that you are not sure whether there is a security breach? Surely you should be on top of these things?
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Best regards,