MV
Mike V

1 reviews | Active since Oct 2009

30 Apr 2015, 10:50

Security at Standard Bank Falling Apart??

Hello<br> <br> A while ago I complained about receiving email from hacksters using one of your legitimate email accounts which you only reluctantly confirmed after I insisted on a response from you. <br> <br> On Tuesday, 28 April, my friend's account with the Standard Bank was hacked and more than R70,000 ****** and yesterday she spent the whole day in Knysna dealing with indifferent staff at your Knysna branch who told her that she was not the first case this week, and a SAPS detective that had never heard of Internet/electronic crime! <br> <br> Yesterday I sent my Hyde Park branch the following secure message: \On 1 May please reduce my EAP limit from R25

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Replies (1)
Standard Bank
Standard Bank's reply04 May 2015, 15:30
Official
Hello mikev,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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