Security at risk. Branch Manager mduduzi mazibuko

If anyone wants to know the taste of I dont care attitide and You'll walk out of this branch with an unresolved query, please walk into Standard bank Jabulani branch and ask for Mduduzi mazibuko (Branch Manager). Wow what a service. I walked into the branch without knowledge obviously and with security concerns. Little did i know that Standard bank employees don't care if their clients are at risk worst would be a branch manager. I walked in, to get assistance as to wheter they have changed their system on the USSD for clients to punch in thier card no, ID, ATM pin. It's rare that Standard bank would ask for your bank pin and ID and card no. I was so badly assisted by the branch manager with an I dont care attitude he directly told me: yes risk everything and give away ur personal info. He showed no remorse when I came back to complain yet he was very much aware that my query was unresolved. I wonder what would Standard banks responsibility be had I walked in for assistance and all my funds had vanished and I was treated that way by a branch manager. If I'm dealing with such then please close my account and I'll gladly move to Nedbank where clients securities come first.