MP
Margaret P
1 reviews | Active since Oct 2019
16 Oct 2023, 10:15
Security
Security: In all communications Standard Bank emphasises 'we will never ask you for your pin' but in logging on to online banking they do precisely that: ask for my card number and card pin!!! So how is the unsuspecting customer meant to figure out if this is yet another online **** or not? Phone the Standard Bank call centre you would think - but no - cannot get through to anyone who has a clue - wait and wait and get put through to several people who cannot say if this is a **** or not. So frustrating and meantime cannot log on to online banking.
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Standard Bank's replyOfficial
16 Oct 2023, 10:35Dear Margaret
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply16 Oct 2023, 10:35
Official
Dear Margaret
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***