second time they made a ***** up and won't give me my money back

<p>Previous the bank didn;t disable my online banking profile correctly after a card loss. THe result was that they sent twice to the same recipent on a future dated payment. Now they created another profile without disabling the old one and sent identical payments out again. Now They want me tp fill in forms and pay refund fees. It wasn;t my error. It just keeps happening. I am planning on closing my account. I just want my money back first. Tired of the system errors at Standard bank.,If its not this then the systema re down, or the app id offline. Lart week I couldn't shop at checkers becuase they're system update brought the checkers / standard bank comms down. </p>