Second time around...

So this is my second bad review for this bank in a space of 5 months, can anybody advise if its possible to move all home loans and vehicle finance over to another bank? I have honestly had enough!!!!! You will spend hundreds on airtime just trying to get through then once you through, your advised that the matter has been escalated, what is the point of escalation if your still going to wait another week, just to have to call then again to get an update.

I am again struggling with getting an answer on my payment holiday application which i sent in the beginning of June 2020, its now mid July still nothing!!!!

Its the most frustrating thing to watch your bank ignore you. While other banks like FNB are on the ball.

I just want out, honestly