1 reviews | Active since Apr 2018
***** SECOND TIME AND ARROGANT CONSULTANT
Really unacceptable!!!! ***** ***** *****. Waking up in the middle of the night, message notifications going of from my account money going out of my account, message after message. Luckily I woke up from the message tone going off. Phoneing the Standard bank ***** department explaining what happened and to stop the card, just to find a an arrogant consultant telling me this is life and this is the life that we live in. This is the SECOND TIME ***** happening on my account and you just want to let me accept that this is life? Loosing my money in the bank that's suppose to keep my money safe?? This is UNACCEPTABLE!!!!! AND ALL THAT YOU DO IS TURNING YOUR BACK AND SAYING SORRY. SORRY??? SORRY FOR LOOSING MY MONEY?? SORRY FOR US(STANDARD BANK) THAT JUST LET THIS HAPPEN FOR THE SECOND TIME. I LOST ABOUT R15 000. THE FIRST TIME AND YOU DID NOT DO ANYTHING ABOUT THAT. MANNAGER AFTER MANNAGER. HELLOPETER AFTER HELLOPETER, OMBUDSMAN AFTER OMBUDSMAN. JUST NOTHING. AND THE WORST PART OF ALL. MY ACCOUNT BEING IN A MINUS BECAUSE OF ***** AND THEN YOU STANDARD BANK HAVE THE DECENSY OF EVEN CHARGING ME COST FOR MY ACCOUNT BEING IN A MINUS AFTER I AM LEFT WITH NOTHING THAT WAS NOT MY FAULT. YOU FEEL NOTHING FOR YOUR CLIENTS.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be advised our team has confirmed that final feedback has been provided.
We sincerely apologize for your previous experienced with us.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please be advised our team has confirmed that final feedback has been provided.
We sincerely apologize for your previous experienced with us.
Have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
