MB
Melissa B

1 reviews | Active since Jul 2016

28 Dec 2022, 14:19

Second bad review

Good day,

This will be my second poor service review for standard bank.

My payment holiday was approved but the payment was still taken off the consultant I've been dealing with Nicolette Minnies does not respond to emails, called twice to the call center Ref no ‪***‬ and still no feedback.

Banking with Standard Bank has never been so unpleasant.

0
Replies (1)
Standard Bank
Standard Bank's reply28 Dec 2022, 14:21
Official
Hi Melissa

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***