CM
Ceigh M

1 reviews | Active since Aug 2020

11 Aug 2020, 18:01

****bag Bank reeks dishonesty and a sheer lack of customer service.

After swiping my card more than 4 times in a month, Standard Bank has expressed intolerable reluctancy in giving me my monthly airtime. Maybe you guys should be called '****bag Bag' which things synonymous to what you guys are- a bunch of ****bags

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Replies (2)
Standard Bank
Standard Bank's reply12 Aug 2020, 00:21
Official
 Hello Siphiwe
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply20 Aug 2020, 12:22
Official
Hello Siphiwe

Thank you for allowing us the opportunity to look into your matter. 

We confirm that the matter was adopted and resolved.

Kind regards 
Complaint Resolution Centre 
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