1 reviews | Active since Sept 2015
*****ING ME OUT OF THOUSANDS
I have a standard Standard Bank Credit Card. Balance on the card is R30,000.00. This card has been locked in a drawer in the house since Feb 2015, NOT a single transaction has taken place - that is 8 months in total. I went into the bank this morning, apparently because I haven't used the card in 6 months its now been cancelled. If that was the worse part I wouldn't mind. But I drew a statement, after 8 months of paying R900 per month - YES TOTAL OF R7,200.00, I HAVE AN AVAILABLE BALANCE OF R2,527.36. I couldn't believe my f&cking ears. I pulled a statement - again not 1 single transaction has taken place. Apparently charges of R584.08 per month totaling R4,672.64 is okay to charge the Client. Leaving a total of ONLY R315.92 going to the actual card. Charges likes 2 x Service Charge, Cash Finance Charge (What is this I haven't used the f&cking card in 8 months!!!!) and the finance charge - the only charge I agree with. This is SA, if we don't already have enough to worry about - now even the bank is *****ing us over. My advise USE NEDBANK, Best bank really, somebody who contacts you on a regular basis, \statements"that arrive in you email. DO NOT USE STANDARD BANK!!!"""
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
