HC
Hein C

1 reviews | Active since May 2013

26 Feb 2018, 09:27

*****ed up ATM Parow!

Waisted 2 hours at your ATM in Parow, i went there with my capitec card to draw a R1200 then the money fell inside the machine, apparently Pick and pay said the reported this 2 weeks ago why is this machine still faulty and why must i waist my money phoning people?

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Replies (4)
HC
Hein C's update26 Feb 2018, 09:46
Reviewer Update
And i must wait 7-14 days for my money whats up with that?
HC
Hein C's update26 Feb 2018, 09:46
Reviewer Update
And i must wait 7-14 days for my money whats up with that?
Standard Bank
Standard Bank's reply26 Feb 2018, 13:58
Official

Dear Hein Cronjé

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Feb 2018, 14:11
Official

Dear Hein Cronjé

Thank you for your posting.

I refer to my email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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