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Moshibodi M

1 reviews | Active since Sept 2022

09 Sept 2022, 11:48

Scarmed case not attended

I have 12 years using standard bank as my number one bank.But things changed when i got scarmed in march . I was five months pragnant that time and i lost my job,excited as i was i got my last pay check plus my savings but i did not get to send a cent to myself or my baby because the blocked my acount and said they are going to investigate the scarm case .Okay i became patient for a month and went to them with my belly popping they did not even feel sorry for me that i will give birth in their offices the did the same thing said they will investigate the scarm and call but did not do anything. The baby was born suffering with money in my account that i worked hard for and can not use,i recovered and took my 6weeks baby with to their offices the did the same thing. I cried thinking what could be the problem with my money but got no luck with my tears and my moneyless life.i suffered and still am suffering with money in my bank that somebody can use but i cant. All i need is my money and the rest they will fix becsuse their so called investors are eather lazy or dont wanna work as they always have a high ranking of calls when i call .Am not interested in the ****** money right know i need the remaining amount to feed my poor baby please help!

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Replies (1)
Standard Bank
Standard Bank's reply09 Sept 2022, 12:03
Official
Hello Moshibodi

This is not the level of service we strive for. 

We understand your frustration and would like to help. 

We can assure you that your matter is now in the right hands. 

We would like to get you sorted as soon as possible. 

Kind regards 
Standard Bank Help Centre 
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