LP
Lebohang P
1 reviews | Active since Jul 2019
13 Jul 2019, 21:20
******** on fleek
I went into the mall of the south bank and teller Casidy Polly was unfortunately allocated to "assist" with my query. My salary was paid into an account and all of a sudden this woman types me a letter telling me the account is closed. I showed her the proof of payment showing that it indeed went through. She says otherwise. I need my money to be paid back to me there is no way my salary will go missing inside standard bank. I want it. I have Bill's and a life.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
14 Jul 2019, 03:50 Hello Lebohang ,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply14 Jul 2019, 03:50
Official
Hello Lebohang ,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
23 Jul 2019, 10:48Dear Lebohang Phetoane
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Patrick Chiziane
Complaints Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Patrick Chiziane
Complaints Resolution Centre
***
Standard Bank's reply23 Jul 2019, 10:48
Official
Dear Lebohang Phetoane
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Patrick Chiziane
Complaints Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Patrick Chiziane
Complaints Resolution Centre
***
