LP
Lebohang P

1 reviews | Active since Jul 2019

13 Jul 2019, 21:20

******** on fleek

I went into the mall of the south bank and teller Casidy Polly was unfortunately allocated to "assist" with my query. My salary was paid into an account and all of a sudden this woman types me a letter telling me the account is closed. I showed her the proof of payment showing that it indeed went through. She says otherwise. I need my money to be paid back to me there is no way my salary will go missing inside standard bank. I want it. I have Bill's and a life.

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Replies (2)
Standard Bank
Standard Bank's reply14 Jul 2019, 03:50
Official
 Hello Lebohang , 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Jul 2019, 10:48
Official
Dear Lebohang Phetoane

Thank you once again for posting your comments.

I refer to  my email  correspondence and can confirm  that  this  matter has  been responded to. 

Kind  regards  

Patrick  Chiziane 
Complaints Resolution Centre  
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