LN
LIZA N

1 reviews | Active since Jul 2011

13 Feb 2021, 21:44

******** taking our money

We had a few transactions on our cheque card which is not ours. We did report to our banker, but still again today this people try to take money from our account. The statement says Bolt Eu Capetown and Agoda.com. This is *****. We can not keep our money in our account. It is so scarey. If Standardbank does not fix or stop this we will be going to another bank.

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Replies (1)
Standard Bank
Standard Bank's reply13 Feb 2021, 23:12
Official
Hello Liza 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards
 
Complaint Resolution Centre
********** 
********** (fax)
***********