1 reviews | Active since May 2017

06 Aug 2021, 07:28

******** / fly by night

I need my credit score to be updated for such a huge bank but you guys are failing to do what is right by me, I have settled the account and what’s upsetting is I settled this account a year ago and it’s taking you guys months to just close the account.

I will be taking further action for this matter !!! I am beyond appalled I’m now disgusted by this!!!

Why even close my complaint when it’s nit even resolved.

I will keep writing till the right thing is done

0
Replies (1)
Standard Bank
Standard Bank's reply06 Aug 2021, 23:38
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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