****med by Standard Bank

Very disappointed with the service I am receiving at Standard Bank, given that I have been their costumer for over a decade. At the end of February 2022 I upgraded my account to Prestige and I was informed that documentation will be emailed to me and a private banker will manager my account. To this day I haven't received any communication from Standard Bank nor a private banker, but they have charged me a monthly fees for the new account and provided a card. I cancelling all my account with Standard Bank.