ST
Shawn T

1 reviews | Active since Mar 2014

12 Jun 2021, 08:37

**** or *****

I had wrote an email to standard bank 3 weeks ago regarding a possible **** I have received from a similar email address as them. Until now I have not received any response from them, just show you the lack urgency standard bank has to respond to mails especially when it has to do something about **** or *****.

Bad service

0
Replies (2)
Standard Bank
Standard Bank's reply13 Jun 2021, 00:11
Official
 Hello Shawn
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
*** 
*** (fax)
*** 
ST
Shawn T's update05 Jul 2021, 19:11
Reviewer Update
Good day I am still waiting for your "matter of urgency" reply up and till today no one has urgently contacted me telephonically or via email so your urgency is quiet very slowly so if it was a ***** I was dealing with I was gona be on R0.00. Very poor excellent service. Thank you