mR
mashudu R

1 reviews | Active since May 2014

16 Feb 2023, 15:24

**** bank

Yesterday I transferred R****** from cheque acc to my credit card at around pass 9 in the morning. That money is not appearing in my account until now. I have tried to call consultants and they were unable to assist me. I need money, is these a way of earning interest rates on the money that is not yours?

0
Replies (4)
Standard Bank
Standard Bank's reply16 Feb 2023, 17:21
Official
Dear Mashudu

 
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
mR
mashudu R's update16 Feb 2023, 17:25
Reviewer Update
I hope you do resolve it
Standard Bank
Standard Bank's reply17 Feb 2023, 07:23
Official
Dear Mashudu

Thank you for getting back to us.

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 
Standard Bank
Standard Bank's reply17 Feb 2023, 16:09
Official
Hi Mashudu

Thank you for taking my call. we would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team