1 reviews | Active since Jun 2019
****
Good day
my ID no ' *** 080
I would like to dispute the home debt against my name ' please refer to supporting documents attached
settlement figure was requested ' and the amount was settled as per attached settlement statement
the home loan was settled in 2014 ' Std Bank sent me sms in 2022 collect os debt ( prescribed debt) n this account was settled as per their instruction
so I don't understand after so many years not in contact that there is outstanding debt of which I will not pay ' as per my knowledge I owe nothing and my house is paid up
I will be escalating this to bank ombudsman ' this is a day light ******* ' not treating your customers fairly
you look for victims to pay for debts they know of such a huge institution listed on JSE not complying with ethical practices
Please resolve this the soonest
Regards'
NTshaka
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for getting back to us. We will follow up and get back to you.
Kind regards
Standard Bank Help Centre
***
Thank you for getting back to us. We will follow up and get back to you.
Kind regards
Standard Bank Help Centre
***
Please be advised that my parents are old , they have requested me to handle this enquiry , and as per Thabisile from Standard Bank has requested me to send a signed consent with ID copies of both my parents of which that was sent ages ,
Please kindly look into this matter ,
The house loan was paid and closed 8 years ago as per STD BANK instruction, where is the o/s debt coming from? after all these years ?
I will not let this go and I have logged a complaint with the Bank Ombudsman as this is 30 Nov 2022 enquiry and no one has responded to me since then
Can this be resolved asap
Thanks
Please be advised that my parents are old , they have requested me to handle this enquiry , and as per Thabisile from Standard Bank has requested me to send a signed consent with ID copies of both my parents of which that was sent ages ,
Please kindly look into this matter ,
The house loan was paid and closed 8 years ago as per STD BANK instruction, where is the o/s debt coming from? after all these years ?
I will not let this go and I have logged a complaint with the Bank Ombudsman as this is 30 Nov 2022 enquiry and no one has responded to me since then
Can this be resolved asap
Thanks
Thank you for bringing this to our attention. We have requested our team to provide assistance and an outcome.
Regards
Standard Bank Help Centre
***
Thank you for bringing this to our attention. We have requested our team to provide assistance and an outcome.
Regards
Standard Bank Help Centre
***