AA
Asheeka A
1 reviews | Active since Jan 2022
13 Jan 2022, 16:24
SBVFA Lack of communication and poor service
App**** for Vehicle Finance. Was approved pending submission of preliminary documents such as payslips,3 months bank statements and ID. It has 4 days since my application. Each time i call i am placed on hold indefinitely. I just made a call again now same thing. All i want is an answer then i know where else i can go.
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Replies (1)
Standard Bank's replyOfficial
17 Jan 2022, 07:31Hello Asheeka
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply17 Jan 2022, 07:31
Official
Hello Asheeka
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***