ML
Munangiwa L
1 reviews | Active since Mar 2013
27 Jul 2019, 06:19
SBSA Standard Bank Home Loan double debit
I have been double debited for my home loan. I want a refund ASAP as this has massive implications for my credit record. I also want to remove the debit order, i will pay into the account manually as your systems are obviously ***********.
Extremely irritated.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
28 Jul 2019, 05:46Hello Munangiwa
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
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Standard Bank's reply28 Jul 2019, 05:46
Official
Hello Munangiwa
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
30 Jul 2019, 13:55Dear Munangiwa
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Vinolia Ndlovu
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Vinolia Ndlovu
Complaint Resolution Centre
***
Standard Bank's reply30 Jul 2019, 13:55
Official
Dear Munangiwa
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Vinolia Ndlovu
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Vinolia Ndlovu
Complaint Resolution Centre
***
