ML
Munangiwa L

1 reviews | Active since Mar 2013

27 Jul 2019, 06:19

SBSA Standard Bank Home Loan double debit

I have been double debited for my home loan. I want a refund ASAP as this has massive implications for my credit record. I also want to remove the debit order, i will pay into the account manually as your systems are obviously ***********.

Extremely irritated.

0
Replies (2)
Standard Bank
Standard Bank's reply28 Jul 2019, 05:46
Official
Hello Munangiwa
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Muhammed Asvat 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply30 Jul 2019, 13:55
Official
Dear Munangiwa

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Vinolia Ndlovu
Complaint Resolution Centre
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