SM
Shanaaz M
1 reviews | Active since Dec 2012
15 Dec 2021, 15:04
SBSA poor service delivery
Standard bank mobile promote their product to their private bank clients and you are required to authorized a debit order. They are the only service provider whose debit orders do not go through and who allow the amount to build up. They undertake enforce a data limit block do not enforce the limit. They undertake to pass through debit orders and fail to do so in breach of their agreement.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
15 Dec 2021, 16:26Dear Shanaaz M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply15 Dec 2021, 16:26
Official
Dear Shanaaz M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
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