MS
Mtswene S
1 reviews | Active since Feb 2021
06 Mar 2021, 09:37
SBSA mobile is net ***
SIM card is locked and I can’t even check how much I am supposed to pay!
- can’t download statements from their website, can’t see exactly what amount they want and how the got to that amount
- I keep changing from postpaid to top up but they keep reverting my number to their flexi option
- Not only do they put me on the flexi option, they set my limit to R500
I am tired of you ****, how do I cancel this kan service so I can port my number to a better bank, FNB connect to be precise.
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Replies (1)
Standard Bank's replyOfficial
06 Mar 2021, 23:19 Hello Mtswene
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply06 Mar 2021, 23:19
Official
Hello Mtswene
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***