FG
Frank G
1 reviews | Active since Feb 2013
29 Feb 2016, 17:21
SBSA makes it difficult to extract funds frUcount!
SBSA make it PURPOSEFULLY DIFFICULT to find the links to transfer funds out of Ucount into your Puresave account. Get this - it is well HIDDEN under the Online Mall Books, Gifts, and Vouchers link. How more OBSCURE can you get?? Clearly they DONT WANT you to take out the money that belongs to YOU, they WANT you to spend it with their PARTNERS! On top of which you HAVE TO HAVE 20000 points BEFORE being able to access your funds. THATS LUDICROUS!<br> <br> Ive had it with Ucount, and SBSA. Pity the other banks in SA are equally S.... in one way or another.
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Replies (1)Standard Bank's replyOfficial
01 Mar 2016, 13:24Hello frankg1661,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Mar 2016, 13:24
Official
Hello frankg1661,
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
