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luyanda G

1 reviews | Active since May 2012

10 Nov 2021, 10:58

SBSA LOAN2 hard inquiry

I received a notification from Clear Score that SBSA LOAN2 have performed a hard inquiry against my profile and this is without my consent. Why is this happening, can someone please explain?

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Replies (2)
Standard Bank
Standard Bank's reply10 Nov 2021, 14:04
Official
Dear Luyanda G

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Nov 2021, 17:17
Official
Dear Luyanda G

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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