TL
Thato L
1 reviews | Active since Oct 2012
23 Jul 2021, 12:54
SBSA LOAN2 enquiry without my consent
I am appalled about the behavior of Standard Bank as they appear on my ClearScore report as if I app**** for credit when infact I have not contacted them or need credit at this point. Their action alone is causing me to lose some points on my credit status and am not happy about this. Why would you do an enquiry when I have not approached you for a loan or any other service? This is disgusting and pathetic.
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Standard Bank's replyOfficial
23 Jul 2021, 22:51Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply23 Jul 2021, 22:51
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***