jj
jjsmith.hopefield jjsmith.hopefield
1 reviews | Active since Jun 2016
15 Nov 2021, 12:49
SBSA LOAN 2 Credit Enquiry without my consent!
When checking my clear score report I found that a credit enquiry was made against my name by SBSA LOAN2. I see many complaints about this. Can Standard bank explain? I am about to apply for a student loan and this is going to affect my credit rating and thus my interest rate.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Nov 2021, 13:48Dear Jj S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply15 Nov 2021, 13:48
Official
Dear Jj S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
jj
jjsmith.hopefield jjsmith.hopefield's updateReviewer Update
15 Nov 2021, 17:22Standard reply from Standard Bank, with no follow up to the problem. Sat for half an hour on the phone with them today and got nowhere, even spoke to their ***** department. Useless.
jj
jjsmith.hopefield jjsmith.hopefield's update15 Nov 2021, 17:22
Reviewer Update
Standard reply from Standard Bank, with no follow up to the problem. Sat for half an hour on the phone with them today and got nowhere, even spoke to their ***** department. Useless.
Standard Bank's replyOfficial
16 Nov 2021, 13:24Dear Jj S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply16 Nov 2021, 13:24
Official
Dear Jj S
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***