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Ernest D
1 reviews | Active since Dec 2017
08 Dec 2022, 09:20
SBSA Homeloans Terrible Service
so SBSA Homeloans get a +-R60 service fee every month, (That is close to R14k over the contract term, not to talk about the compounding interest), yet are unable to provide a Service.
I requested a Home Loan Amortisation statement on 2022/11/10, 14:16, and I am still waiting, after a month I contacted my Personal Banker, and 3days later when I asked for feedback I got a 3-month normal statement.
How is it possible that they can not supply me with the amortization schedule? I have also asked for a Settlement quote , and once again have no reply after 4 days
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
08 Dec 2022, 09:38Hi Ernest
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply08 Dec 2022, 09:38
Official
Hi Ernest
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
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Ernest D's updateReviewer Update
08 Dec 2022, 13:11Don't know if you think your copy-and-paste reply means anything, It dont
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Ernest D's update08 Dec 2022, 13:11
Reviewer Update
Don't know if you think your copy-and-paste reply means anything, It dont
Standard Bank's replyOfficial
08 Dec 2022, 14:19Hi Ernest
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply08 Dec 2022, 14:19
Official
Hi Ernest
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
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Ernest D's updateReviewer Update
10 Dec 2022, 10:17ED
Ernest D's update10 Dec 2022, 10:17
Reviewer Update
Standard Bank's replyOfficial
10 Dec 2022, 11:28Dear Mr. Dunhin
The bankers looking into this situation have been asked to respond as soon as possible.
Our staff will get back to you. We regret the delay in getting this issue resolved.
Regards
Standard Bank Hello Peter Team ***
The bankers looking into this situation have been asked to respond as soon as possible.
Our staff will get back to you. We regret the delay in getting this issue resolved.
Regards
Standard Bank Hello Peter Team ***
Standard Bank's reply10 Dec 2022, 11:28
Official
Dear Mr. Dunhin
The bankers looking into this situation have been asked to respond as soon as possible.
Our staff will get back to you. We regret the delay in getting this issue resolved.
Regards
Standard Bank Hello Peter Team ***
The bankers looking into this situation have been asked to respond as soon as possible.
Our staff will get back to you. We regret the delay in getting this issue resolved.
Regards
Standard Bank Hello Peter Team ***