MM
Mogomotsi M

1 reviews | Active since Nov 2011

13 Oct 2015, 13:43

SBSA has got my account wrongfully under DR Status

Hi...<br> <br> I'm in the process of applying for a house and the standard bank application came back as a decline because apparently your systems show that I'm currently under debt review/counseling which is false. <br> <br> How did you guys get this one so wrong? Don't you people update your data weekly with whats on the credit bureaus because the last report I did last month says I'm in the clean.<br> <br> Please fix this mess.<br> <br> Thank you.<br> <br> M

0
Replies (1)
Standard Bank
Standard Bank's reply14 Oct 2015, 07:48
Official
Hello Mafafa,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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