EC
Enver C

1 reviews | Active since Mar 2009

26 Mar 2021, 12:14

SBSA doesnt know the diff bet Gross and Nett income on their website

Im on your VAF page seeing what I can afforded.

The 1st thing you need to fill in is "GROSS MONTHLY INCOME (AFTER TAX)" - isn't gross income BEFORE TAX and NETT is After Tax? I then tried calling their call centre for clarity and you just hold on and on and on and on and on..... So what is it that you actually want, my Nett or Gross?

https://www.standardbank.co.za/southafrica/personal/products-and-services/borrow-for-your-needs/vehicle-financing/calculators-test/?adobe_mc_sdid=SDID%3D3CC1E60CB51DE09E-686323A***D2%7CMCORGID%3D34B834FA53DF7E010A490D44%40AdobeOrg%7CTS%3D***&adobe_mc_ref=https%3A%2F%2Fwww.standardbank.co.za%2F

0
Replies (4)
Standard Bank
Standard Bank's reply26 Mar 2021, 14:45
Official
Hello Enver, 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards, 
Complaint Resolution Centre
 ********** 
********** (fax)
 *********** 
EC
Enver C's update29 Mar 2021, 18:31
Reviewer Update
Your apology does not help me because I still do not know what infor you want from me???? Or maybe you do not want my business???
EC
Enver C's update30 Mar 2021, 15:30
Reviewer Update
So someone emailed me with a generic b u l l s h i t response asking for account numbers blah blah blah - can your staff not read what my complaint is about. Your service is pathetic
EC
Enver C's update01 Apr 2021, 11:40
Reviewer Update
Still no feedback!!!