MS
Motlatso S
1 reviews | Active since Jul 2021
10 Sept 2022, 11:42
SBSA Card 2 enquiry added on my clear score profile without consent
I was checking my credit score on clear score and I noticed that an enquiry was added on my profile even though I've never tried to apply for a credit card at standard bank. This is really frustrating because it affected my score, and also how are they even allowed to do such without my consent???
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Standard Bank's replyOfficial
10 Sept 2022, 12:11Hi Motlatso
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply10 Sept 2022, 12:11
Official
Hi Motlatso
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team