1 reviews | Active since Jan 2017
SBSA bond account
Dear Standard Bank Home Loans Team,
I raising a concern regarding my bond account, which was financed with Standard Bank in 2015. At the time of purchase, I paid 60% of the property value in cash and app**** for bond financing to cover the remaining balance.
To my shock and deep disappointment, when I recently contacted your offices to confirm the current balance, I was informed that records show I have only paid R50,000 towards the bond. This information is both distressing and unacceptable, as it does not align with my payment history or the terms of the financing arrangement.
After nearly ten years, I would expect the bond balance to reflect a significant reduction.I am extremely frustrated and disappointed by this discovery.
Kind regards, Mamorena Morena
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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