mK
mahlatse K
1 reviews | Active since Oct 2023
21 Feb 2024, 17:09
SBSA
I am frustrated with the level of service I am getting from Standard Bank ***** department mid Jan I reported an incident with them, was required to submit documents which I did, 2 weeks ago I got a call from Nhlamulo and advised that everything has been finalized and he send me a form to fill in but to this date I havent received anything, the very same guy is on leave and never even bothered to sort out my case before he going on leave. I further took this with his team leader Nhlanhla but I didn't get any response. Standard Bank's service is really absurd!!!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
21 Feb 2024, 17:16Dear Mahlatse
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank
Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank
Hello Peter Team ***
Standard Bank's reply21 Feb 2024, 17:16
Official
Dear Mahlatse
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank
Hello Peter Team ***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank
Hello Peter Team ***
Standard Bank's replyOfficial
22 Feb 2024, 10:39Dear Mahlatse
Our team tried reaching out to you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank
Hello Peter Team ***
Our team tried reaching out to you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank
Hello Peter Team ***
Standard Bank's reply22 Feb 2024, 10:39
Official
Dear Mahlatse
Our team tried reaching out to you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank
Hello Peter Team ***
Our team tried reaching out to you to no avail.
Please confirm a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank
Hello Peter Team ***
Standard Bank's replyOfficial
22 Feb 2024, 11:08Hi Mahlatse
Thank you. Our team will be in touch.
Kindest regards
Standard Bank
Hello Peter Team ***
Thank you. Our team will be in touch.
Kindest regards
Standard Bank
Hello Peter Team ***
Standard Bank's reply22 Feb 2024, 11:08
Official
Hi Mahlatse
Thank you. Our team will be in touch.
Kindest regards
Standard Bank
Hello Peter Team ***
Thank you. Our team will be in touch.
Kindest regards
Standard Bank
Hello Peter Team ***
mK
mahlatse K's updateReviewer Update
23 Feb 2024, 13:48Your service is really bad, nobody tried to contact me as I had my phone with me the whole day, it was never off, there was no missed call or a notification regarding someone trying to call me.
mK
mahlatse K's update23 Feb 2024, 13:48
Reviewer Update
Your service is really bad, nobody tried to contact me as I had my phone with me the whole day, it was never off, there was no missed call or a notification regarding someone trying to call me.