SBMACInsurance

Standard Bank in cahoots with Hollard Insurance. Standard Bank sharing customer information with Hollard.

Response from Standard:

'Please accept my sincere apologies for any inconvenience you may have experienced thus far.

Please be advised that proof of insurance was provided with the initial application, however as per the agreement Standard Bank will from time to time require proof of insurance to ensure that you are still insured.

As per the terms and conditions of your finance agreement, in the absence of your own insurance, the Bank has a right to elect its own insurer to cover their assets; in this case Hollard has been mandated to call Standard Bank clients on their behalf.

As part of the conditions of your finance agreement it is a requirement that you have full comprehensive insurance to cover this asset, as part of our service to you as a Standard Banks client, we would like to verify if your insurance is still in place. There is a Non-Disclosure agreement in place that prohibits Hollard from using any of our data for anything else other than contacting our customers for proof of insurance

Kindly send proof that you have your own insurance for the vehicle not older than a month to **********

If more information is required please contact Motor Assist Cover on ***.

Kind regards

Colin Kriel

Complaints Resolution Centre Personal and Business Banking SA Tel +27 (0)86 ********** www.standardbank.co.za