BC
Benjamin C
1 reviews | Active since Jan 2020
11 Feb 2020, 11:24
SBK are no good
Pathetic bank, SBK to SBK transfer and I have to wait up to 24hrs for the money to clear, staff are uncaring and have no answers. Every other bank in SA clears funds immediately if made from the same bank. SBK are losing customers and this only contributes to users wanting to leave. I needed these funds today because of an emergency, funds are useless to me tomorrow. SBK are caught in the past and won't survive unless they adapt to a dynamic and fast moving world....what do they simpler, better, faster....more like complicated, inferior and slower
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
12 Feb 2020, 04:55 Hello Benjamin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's reply12 Feb 2020, 04:55
Official
Hello Benjamin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Tshilidzi MulaudziComplaint Resolution Centre
********** ********** (fax)
***********
Standard Bank's replyOfficial
21 Feb 2020, 16:00Dear Benjamin Carpenter
Thank you one again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you one again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply21 Feb 2020, 16:00
Official
Dear Benjamin Carpenter
Thank you one again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you one again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***