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Nizam O

1 reviews | Active since Mar 2009

26 Apr 2020, 13:18

SBGSEC-*** Unresolved

Able to login into webtrader but unable to launch webtrader. This is the disadvantage of www pages, I know the what but not the how to setup the webtrader. The bank expects me to guess the requirements until I navigate. The how to needs to be given by the bank. I asked for the webinar processes to setup my account but nil received.

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Replies (2)
Standard Bank
Standard Bank's reply27 Apr 2020, 03:16
Official
Hello Nizam, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 May 2020, 14:53
Official
Dear Nizam

Please note you posted this review before.

Kind regards, Complaint Resolution Centre
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