SB Faild Employment Confirmation

They are unable to confirm my employment. I have started work for a new company which currently does not have a website and are currently doing work on it. We also use the work from home model which means there is not set office phone as the company rents an office space. So SB have refused to contact the director of the company via email or cell as they say its not part of their process. Everything with business is above board. All I request is that SB find an alternate way of confirming the employment like maybe going to the office space that the company has rented or even contact the CEO or they can verify it with CIPC and get the information required, there is many other ways besides Google and landline numbers to confirm a company is real. In this day and age companies are moving away from landline and are moving ove to new technologies like mobile and VoIP calls.